Last Updated: 17 August 2026
Welcome to Siam Mobility Solutions Co., Ltd.
These Terms and Conditions ("Terms") govern your access to and use of https://siammobilitysolutions.com (the "Website") and your purchase or use of products and services offered by Siam Mobility Solutions Co., Ltd. ("Siam Mobility Solutions", "we", "us", or "our).
By accessing our Website, submitting an enquiry, requesting a quotation, placing an order, or purchasing our products, you agree to be bound by these Terms and Conditions.
If you do not agree with these Terms, please do not use the Website or purchase our products.
Siam Mobility Solutions Co., Ltd.
SIAM MOBILITY SOLUTIONS CO., LTD.
Company Registration No.: 0625569000831
Registered Office:
263 Moo 10, Nong Mai Kong Subdistrict,
Thong District, Kamphaeng Phet 62150, Thailand
Website: https://siammobilitysolutions.com
Email: info@siammobilitysolutions.com
Siam Mobility Solutions is a company incorporated in Thailand and operates in accordance with applicable Thai laws and regulations.
These Terms apply to:
Additional terms may apply to particular products, quotations, orders, warranties, or agreements.
Where additional written terms apply to a specific transaction, those terms will be read together with these Terms.
You may use our Website for lawful purposes only.
You must not:
We reserve the right to restrict or terminate access to the Website where reasonably necessary to protect our systems, users, or business.
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, features, and other information displayed on our Website are accurate and up to date.
However:
Where a manufacturer updates a product specification, we may update the Website accordingly.
The actual product supplied will be the product confirmed in your order or quotation.
Our products are mobility and accessibility equipment.
Customers are responsible for determining whether a particular product is suitable for their intended use, environment, user, weight requirements, transportation requirements, and other individual circumstances.
If you are unsure which product is suitable, please contact us before placing an order.
We will be happy to provide available product information and general guidance.
However, information provided by Siam Mobility Solutions does not constitute medical advice, clinical advice, physiotherapy advice, or professional healthcare advice.
Where appropriate, customers should consult a qualified healthcare or mobility professional before purchasing or using mobility equipment.
Certain products may be designed for use on beaches, sand, uneven terrain, or shallow water.
The permitted use of each product depends on its specific design and manufacturer's specifications.
Customers must follow all product instructions and safety recommendations.
Unless expressly stated for a particular product, a wheelchair or mobility device must not be assumed to be suitable for:
Customers are responsible for using the product within its intended operating conditions.
Customers must read and follow all instructions, warnings, operating information, and safety recommendations supplied with the product.
Users should:
Children should only use mobility equipment under appropriate adult supervision.
Siam Mobility Solutions is not responsible for injuries or damage resulting from improper use, misuse, unauthorized modification, failure to follow instructions, or use outside the manufacturer's intended specifications, subject always to applicable law.
Prices displayed on our Website are subject to change.
Unless expressly stated otherwise, prices are shown in Thai Baht (THB).
The applicable price will be the price confirmed at the time of purchase or in the applicable quotation.
Where applicable, additional charges may include:
Any applicable additional charges will be communicated or displayed as required by applicable law.
Thai consumer-protection guidance emphasizes that online sellers should clearly disclose selling prices and additional charges.
A quotation provided by Siam Mobility Solutions may include:
Unless otherwise stated, quotations are valid only for the period specified in the quotation.
A quotation does not constitute a binding order until accepted and confirmed by Siam Mobility Solutions.
Prices and availability may change after the quotation validity period expires.
An order may be placed through:
An order becomes accepted when Siam Mobility Solutions confirms the order in writing or otherwise communicates acceptance.
We reserve the right to decline an order where reasonably necessary, including where:
If we are unable to accept an order for which payment has already been received, we will arrange an appropriate refund in accordance with applicable law and the circumstances of the transaction.
Payment must be made using an accepted payment method.
Available payment methods may include:
Payments processed through third-party payment providers are subject to the provider's own terms and conditions.
We do not normally store complete payment-card information.
An order may not be processed until payment has been successfully received or otherwise confirmed.
We may deliver products within Thailand and, where available, to selected international destinations.
Delivery times are estimates unless a specific delivery date has been expressly confirmed in writing.
Delivery may be affected by:
We will make reasonable efforts to keep customers informed of significant delivery delays.
Customers are responsible for providing accurate delivery information.
Additional charges resulting from incorrect or incomplete delivery information may apply where legally permitted.
For international orders, the customer may be responsible for:
Unless expressly stated otherwise in writing, Siam Mobility Solutions does not guarantee that a product is approved, registered, or permitted for sale or use in every country.
Customers should verify applicable local requirements before placing an international order.
Customers should inspect products as soon as reasonably possible after delivery.
If you receive a product that appears to have:
please contact us as soon as reasonably possible and provide photographs or other relevant evidence where available.
This helps us investigate and resolve the issue efficiently.
Nothing in these Terms limits any mandatory rights you may have under applicable consumer-protection law.
Returns and exchanges are subject to the applicable product terms, order conditions, and Thai consumer-protection laws.
Where a return is permitted, products may need to be:
Certain products may not be eligible for return where permitted by applicable law, including products that have been specially ordered, customized, modified, or otherwise made specifically for a customer.
Any applicable return conditions will be communicated to the customer.
Nothing in this section excludes or limits mandatory statutory rights.
If a product is defective, damaged, or materially different from the product ordered, please contact us promptly.
Depending on the circumstances and applicable law, we may:
We may request photographs, videos, product information, serial numbers, proof of purchase, or other information reasonably necessary to investigate a claim.
Some products may be supplied with a manufacturer's warranty.
Where applicable, warranty terms may specify:
Manufacturer warranties do not replace or remove mandatory rights provided to consumers under applicable law.
Warranty coverage may not apply to damage caused by:
The specific warranty applicable to a product will be provided with the product or communicated at the time of purchase.
Customers are responsible for following the manufacturer's maintenance and care instructions.
For products used in marine or beach environments, appropriate cleaning and maintenance are particularly important.
Where applicable, customers should:
Failure to maintain the product appropriately may affect its condition and warranty coverage.
All content on the Website, including:
is owned by or licensed to Siam Mobility Solutions or its relevant licensors unless otherwise stated.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit Website content without our prior written permission, except where permitted by applicable law.
Our Website may contain links to third-party websites or services.
These may include:
We are not responsible for the content, availability, security, or privacy practices of third-party websites or services.
Your use of third-party services is subject to their respective terms and policies.
Our collection and use of personal data is governed by our Privacy Policy.
By using the Website or communicating with us, you acknowledge that personal data may be processed in accordance with our Privacy Policy and applicable data-protection laws.
We aim to keep our Website available and operational.
However, we do not guarantee that the Website will always be:
The Website may occasionally be unavailable because of:
We make reasonable efforts to ensure that Website information is accurate.
However, the Website may occasionally contain:
We reserve the right to correct errors and update information.
If an error materially affects an order, we will contact the customer and provide an appropriate resolution in accordance with applicable law.
To the maximum extent permitted by applicable law, Siam Mobility Solutions will not be responsible for losses arising from:
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable Thai law.
In particular, nothing in these Terms is intended to exclude mandatory consumer rights or liability for matters that cannot legally be excluded.
We will not be responsible for delays or failures caused by circumstances beyond our reasonable control.
These may include:
Where such circumstances occur, we will make reasonable efforts to minimize disruption and communicate significant delays to affected customers.
We take customer complaints seriously.
If you have a complaint about a product, order, delivery, payment, or service, please contact us first:
Email: info@siammobilitysolutions.com
Please provide:
We will review the matter and attempt to resolve it fairly and reasonably.
Consumers in Thailand may also have rights to seek assistance from the Office of the Consumer Protection Board (OCPB) where applicable. The OCPB provides official complaint channels for consumer matters.
These Terms are governed by the laws of Thailand, except where mandatory provisions of applicable consumer-protection law provide otherwise.
Any dispute will be subject to the jurisdiction of the competent courts of Thailand, subject to any mandatory rights or jurisdictional protections available to consumers under applicable law.
We may update these Terms from time to time.
Changes may be made to reflect:
The updated Terms will be published on the Website with a revised "Last Updated" date.
Your continued use of the Website after the updated Terms have been published may constitute acceptance of the updated Terms to the extent permitted by law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid or unenforceable provision will be interpreted or replaced, where legally possible, in a manner that most closely reflects its original purpose.
If Siam Mobility Solutions does not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce that provision in the future.
These Terms, together with any applicable:
form the applicable agreement between you and Siam Mobility Solutions regarding the relevant transaction, subject to mandatory rights under applicable law.
For questions regarding these Terms, orders, products, warranties, or complaints, please contact:
Siam Mobility Solutions Co., Ltd.
SIAM MOBILITY SOLUTIONS CO., LTD.
Company Registration No.: 0625569000831
Registered Office:
263 Moo 10, Nong Mai Kong Subdistrict,
Thong District, Kamphaeng Phet 62150, Thailand
Email: info@siammobilitysolutions.com
Website: https://siammobilitysolutions.com
Last Updated: 17 August 2026
ลิขสิทธิ์ ©2026 Siam Mobility Solutions - สงวนสิทธิ์ทุกประการ